We edit and translate every document to internationally accepted quality standards. If you are not happy with the quality, we will rework your document until you are satisfied – with no questions asked.
We deliver on time, every time. If there is any delay, we will refund the fee for your order.
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If you made significant changes to your paper after we have edited it (for example, you added new content or rejected our changes), the Wiley Editing Services Quality Guarantee may not be applicable. If you are unsure, please Contact Us and our team will assess the changes to your document and let you know if the guarantee still applies.
If you receive a negative comment related to our service, Contact Us and we will thoroughly review the feedback to provide you with a response. This may occur if you made significant changes to your edited manuscript without re-submitting it to us for Multiple-Round Editing support*. To prevent this from happening in the future, we recommend you take advantage of our Multiple-Round Editing support* and have any document revisions re-checked by us before submitting your manuscript to the journal.
*Included as part of English Language Editing for premium and advanced options (for year one).